Why money-back guarantee?
One-Time Purchases
We stand behind the exceptional quality of our supplements with a robust 90-day money-back guarantee. This guarantee covers your first order of each unique product or bundle, commencing from the delivery date.
Why money-back guarantee?
To ensure you have the best experience with our products, we encourage you to try them first before committing to a subscription. We are committed to providing clear information about our subscription terms so you can make an informed decision. This approach has helped us build a community of over 100,000 satisfied subscribers who trust in our quality and care.
Subscribe & Save Program
With our Subscribe & Save program, you can enjoy significant savings, including free shipping and exclusive discounts. To keep these benefits available, subscriptions are not eligible for a money-back guarantee. We appreciate your understanding and are confident you'll love the value and quality of our products.
How to obtain a refund

Cancellation
You can cancel your order within 12 hours of purchase through our self-service portal before it is fulfilled. Otherwise, reach out to our Customer Care Team for assistance.

Refund
If we were not able to meet your expectations with the quality of our supplements, contact our Customer Care Team within 90-days of delivery to confirm eligibility for our Money-Back Guarantee.

Defects
Contact our Customer Care Team to determine eligibility for a refund or replacement in the event of a delivery issue.
Please be aware that refunds may take some time to appear on your bank statement. If your refund has been processed but is not reflected on your account statement after 10 business days, contact your bank to find out more. If you need further assistance with your order or refund, we encourage you to contact our Customer Care Team as banks often take over 75 days to process dispute cases.