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Have a question about our products? Need to track your order? Or ask a question?

Frequently
Asked
Questions
How do I track my order?
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How do I track my order?
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You can track your order using the tracking link sent to your email after your purchase is confirmed. There is also a link on this page in which you can enter your tracking number. Expected transit times depend on your location. For orders within the United States, delivery typically takes up to 14 calendar days. International orders are typically delivered between 30 to 60 days calendar days depending on your location and customs clearance turnaround time. For more details, please refer to our Shipping Policy.
International Shipping
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International Shipping
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Yes, we ship worldwide with some restricted destinations. Shipping charges vary based on location and order size. We also offer free shipping promotions under certain conditions. For detailed information, please refer to our Shipping Policy.
Refund and cancellation
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Refund and cancellation
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We are committed to achieving 100% customer satisfaction. We offer a 90-day money-back guarantee on product quality for first-time, non-subscription orders of each unique product or bundle. If you're not satisfied with the results, please refer to the Money-back Guarantee article for further details.
Taking with other supplements or medications
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Taking with other supplements or medications
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While our natural formulas are generally safe to combine with other treatments, we always recommend consulting with your healthcare provider about your specific situation, especially if you're currently taking prescription medications.
Payment Methods
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Payment Methods
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We accept major credit and debit cards, PayPal, and other digital payment options. You can view the available methods at checkout.
Side Effects
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Side Effects
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Our supplements are known for their lack of major side effects and are made using high-quality ingredients. However, some customers may experience occasional gastrointestinal discomfort or hypersensitivity reactions when they first start taking the supplement. These effects are typically temporary and subside after a few days. If you experience any adverse effects, discontinue use and consult with a healthcare professional.
Seeing results
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Seeing results
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Results vary depending on individual well-being. Generally, customers have reported noticeable benefits within 8 weeks of consistent use. For an extra boost, some may consider adjusting their dosage as recommended.
Should I switch from Provitalize to Provitalean?
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Should I switch from Provitalize to Provitalean?
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If you’re happy with the results from Provitalize, you can confidently continue with it as it’s one of our top premium formulations. Provitalean, however, offers advanced nutritional science and can serve as a complement or alternative for those looking to enhance their wellness journey. The choice depends on your personal health goals, with many customers finding success by either continuing Provitalize, adding Provitalean, or switching to it entirely.
Disposing unused supplements
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Disposing unused supplements
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To safely dispose of supplement capsules or tablets, follow our disposal guidelines here. If unsure, consult your local pharmacy or waste disposal authority for advice.
Managing your orders
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Managing your orders
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You can manage your account, orders, and subscriptions through our online self-service account portal. For guidance on setting up and managing your account, please refer to our account management guide.
Is there something else you'd like help with?
Track the delivery status of your order here with a Tracking ID
TRACK ORDERExplore our Help Center for instant access to detailed guides, FAQs, and solutions
SUPPORT GUIDEAvailable Monday through Friday, from 7:00 AM to 11:00 PM (US Central Time)
You can expect a response within 48 hours but you will usually hear from us much sooner on weekdays.
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